Hj77's Privacy Policy — Your information is completely safe with us

Hj77.biz ("we", "us") is a trusted platform for online gaming users in Bangladesh. Your privacy is our top priority. This Privacy Policy clearly outlines what information is collected when you use the hj77 platform, why it is collected, how it is stored, and under what circumstances it may be shared with third parties.

By creating an account or continuing to use hj77, you agree to this Privacy Policy. If you disagree with any part of it, please stop using the platform and contact us.

When you register and use the hj77 platform, we collect the following types of information:

The above information is collected either directly from you or automatically as you use the platform.

Hj77 collects your information only for specific, legitimate purposes. Each purpose is clearly described below:

• Account Management: To create, verify, and keep your hj77 account active.
• Service Delivery: To properly operate betting, lottery, jackpot, and other gaming services.
• Payment Processing: To securely process deposits and withdrawals.
• Fraud Prevention: To detect and prevent money laundering, multiple accounts, and other fraudulent activity.
• Customer Support: To resolve your issues as quickly as possible.
• Personalized Experience: To provide promotions and offers tailored to your preferences.
• Legal Compliance: To comply with applicable laws and regulations.

The information we collect is used in the following ways:

• To keep your login, betting, and payment sessions secure.
• To detect suspicious activity on your account and keep it secure.
• To accurately distribute bonuses, promotions, and rewards.
• To personalize and improve your hj77 platform experience based on your preferences.
• To identify and resolve technical issues on the platform.
• To effectively manage responsible gaming tools.

Hj77 will never use your data for any purpose not stated in this policy. If a new use arises, you will be notified separately.

Hj77 does not sell or rent your data. However, limited information may be shared with trusted partners to operate certain services:

• Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket — used solely to process transactions.
• Identity Verification Services: To complete the KYC verification process.
• Technology Infrastructure: Cloud storage and server service providers.
• Legal Authorities: With government authorities when required by a court order or legal obligation.

All third-party partners are contractually bound to comply with our privacy standards. They are not permitted to use your information for their own purposes.

Hj77 uses cookies when you browse our website. Cookies are small text files stored in your browser.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain platform functionality.

Hj77 uses industry-leading security measures to keep your data safe:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An added layer of security at login.
• Firewall & DDoS Protection: Protecting our servers from external threats.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Restricted Access: Only authorized personnel have access to your information.
• Data Masking: Payment details are partially masked when stored.

As an hj77 member, you have the following rights over your personal data:

• Right to Access: You may request a summary of what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Right to Opt Out: Option to opt out of marketing communications.
• Right to Lodge a Complaint: The right to report any suspected violation of this Privacy Policy.

To exercise any of the rights listed above support@hj77.biz. We will respond within 30 business days.

Hj77 does not retain your data longer than necessary. Our general policy is:

• Active account data: retained for as long as your account remains active.
• Financial transaction records: retained for 5 years as required by law.
• Customer support communications: 2 years.
• After account closure: core data retained for a minimum of 1 year (as required by law).

Once the retention period ends, data is securely deleted or anonymized.

Hj77 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. Age is verified at registration, and ID documents may be requested in cases of doubt.

If we are made aware that a minor's information has been collected inadvertently, that information and the associated account will be closed immediately.

Hj77 may update this Privacy Policy from time to time. If significant changes are made, we will:

• We will post a notice on the platform.
• We will notify you at your registered email address.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy.

For any privacy-related questions, requests, or complaints, please reach out to us:

• Email: support@hj77.biz
• Live Chat: Use the chat button at the bottom-right corner of any page on the platform.
• Support Hours: 24 hours a day, 7 days a week.

Our privacy team typically responds within 48 hours. Complex requests may take up to 30 business days.